News

Checkout Update 6/12/20

Posted by GT Collaborator on

MysteryAnime   While this update may not be relevant to many, we want to address our current checkout settings/options. We are currently working on making our checkout faster and an easier experience for our customers. With this, the next few days we will be working on our checkout page and improving it, and while were doing this customers will not be able to check out with debit or credit card UNLESS they are using Paypal or Amazon Pay. While we are working on this as well as fixing current errors these two methods above will be the only options available...

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Tracking Update 5/17/2020

Posted by Anh Khoa on

Hello! Many of our customer support team have been getting questions about orders via email, Facebook and other social platforms. Due to the recent incident we are very low on available customer support representatives, this has made it very difficult to respond and assure all customers recently. We would like to apologize for the problems, we have recently seen an issue with our tracking that a developer needs time to fix. With that, we appreciate all of your patience and want to assure you that while shipping times may be delayed shortly, your order will arrive! IF for some reason...

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Contribute to a Charity at Checkout! 5/1/20

Posted by Anh Khoa on

We are very happy that we have now finished implementing a method to have everyone be able to donate to a charity of their choice just by purchasing an item! How it works When viewing a product or proceeding to cart or checkout, a section above the add to cart button will appear giving you an option to learn more and choose which charity you would prefer. To change which charity you would like to support please click the button "Update Cause" from there you will have 5-7 options of different popular causes available now. Please NOTE that donating to...

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COVID-19 Response 4/29/20

Posted by G-translate Collaborator on

MysteryAnime's shipping times are 2-4 weeks around the globe, and the virus will NOT affect your orders shipment times or delivery. So please be assured that your order will be delivered and not cause any problems for your order!!

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MysteryAnime Update 4/5/2020

Posted by Jarrod Cavanaugh on

Hello! This article will be translated into most languages that out customers use, please find your native language and if it's English please disregard this post!! Thank you ~MysteryAnime Team We want to make sure that on our website our customers and visitors can easily access and find what they are looking for. Recently we have encountered an issue with customers internationally having issues finding product prices, and navigating around the store itself. We would like to make sure and confirm with the non English speaking countries around the world, that we ship internationally and have free shipping for everywhere...

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